307-746-4491 dpisciotti@wchs-wy.org

Admitting/Registration Clerk (FT)

Admitting/Registration Clerks handle the patient registration for the ER, Lab, Radiology, etc. They the first face a customer sees when they walk in the front door, so a bright cheery demeanor with a smile is an absolute must! Accuracy and attention to detail is also required as the data that Admitting Clerks enter results in accurate and timely billing to the patients. This position occasionally has to backup other areas such as Reception, Cash Posting, etc. as needed. Most of the day is spent on the computer utilizing various medical software programs.

Knowledge, Skills, and Abilities:
Exemplary customer service skills and positive interpersonal communication skills are necessary. Candidate must enjoy interactions with the public and be able to work through very difficult situations these patients. Will work with multiple entities, departments, processes, and people. Successful candidate will have knowledge of healthcare and general insurance programs. Candidate must have the ability to appropriately prioritize multiple patients and tasks and process them with complete accuracy under pressure. Critical thinking and analysis skills are required.

Successful candidate must have a proven track record of exceptional customer service, critical thinking, analysis, problem solving, and accuracy in their work.